Terms & Conditions
Please note: All bookings form a direct contract between the hotel provider and guest based on the following booking conditions
Payment Terms for bookings made by individual guests:
First Night rate is payable as non-refundable deposit. We do take card details to guarantee your booking total value and charge your card to the value of your first night of your booking. You may cancel without additional charges until midnight three days prior to arrival , your first night non-refundable deposit will be retained. You will be charged the full rate if you fail to attend on your arrival day and your booking will be cancelled the day after arrival date.
Chip and Pin Policy:
To help prevent credit card fraud and identity theft, we operate a Chip and Pin policy for all payments. If you have pre-paid for your booking, then a £1.00 pre-authorisation will be taken on a card in the booking name and the card must be verified with your PIN number. If you have no card, then you are required to pay in full in cash and the card used to make the booking will be refunded.
For block bookings of more than 10 rooms, individual terms will apply, these will be given at the quote stage.